Refund Policy

Thank you for shopping with us!

Because many of our products are custom-made or personalized specifically for you, all sales are considered final. We do not accept returns or issue refunds on custom or personalized items.

If your order arrives damaged, defective, or incorrect, please contact us within 15 days of delivery. Please include your order number and photos of the issue so we can review your request and work toward a resolution.

If your request is approved, we will replace the item or provide another appropriate solution at our discretion.

We are committed to making sure you are happy with your purchase and will do our best to resolve any issues quickly.

Return Policy

Due to the custom nature of many of our products, we do not accept returns on personalized or made-to-order items.

Eligible non-custom items may be returned if they are:

• Unused and in their original condition

• Returned within 15 days of delivery

• Accompanied by proof of purchase

Customers are responsible for return shipping costs unless the return is the result of our error or the item arrived damaged or defective.

Please contact us before sending any items back so we can provide return instructions.

 

Exchange Policy

We gladly offer exchanges on eligible non-custom items within 15 days of delivery.

To qualify for an exchange, items must be:

• Unused

• In their original condition

• Returned with proof of purchase

Custom or personalized products cannot be exchanged unless they arrive damaged, defective, or incorrect.

Please contact us before returning your item so we can help arrange your exchange.